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FAQS

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Do You Take Commissions?

Yes! We will make custom items (within reason) upon request. The pricing for these items vary greatly depending on the complexity of the item.
Send an email to anna@annagramau.com.au

What Payment Options Do You Accept?

We accept PayPal and Stripe. All prices quoted are in AUD.

Do You Ship Internationally?

Yes! We are located in Perth, Australia, however we will ship internationally at the buyers’ expense.

What Is Your Return Policy?

Unfortunately due to the nature of our products, we do not accept refunds unless they arrive damaged, are defective, or they get lost in the mail.
All refunds are at our discretion.

How Do You Use My Data?

We use your name and email address to contact you about your order and your postal address to send you your order.
Your details will never be used for marketing (unless you subscribe to our newsletter) and will never be sold to a third party.

I Have A Different Question

If we haven’t answered your question here, send us an email.